Effective: February 18, 2026
By accessing or using the Butt-Dial communication platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.
These Terms apply to all editions of the Service: Community (self-hosted), Enterprise (self-hosted with support), and SaaS (hosted).
Butt-Dial provides communication infrastructure for AI agents, including phone calls, SMS, email, and WhatsApp messaging. The Service acts as a transport layer — it does not generate AI responses or make communication decisions. Your AI agent determines what to communicate; the Service delivers it.
You must be at least 18 years old and have the legal authority to enter into these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization.
To use the Service, you must create an account with accurate information. You are responsible for:
Your use of the Service must comply with our Acceptable Use Policy and all applicable laws, including telecommunications regulations in your jurisdiction.
You are responsible for obtaining and maintaining valid credentials for third-party providers (Twilio, Vonage, Resend, etc.). The Service does not provide telephony or messaging accounts — it integrates with providers you configure.
You are solely responsible for compliance with all applicable telecommunications and data protection laws, including but not limited to:
The Service provides compliance tools (DNC checking, TCPA time restrictions, consent tracking, content filtering, AI disclosure) as aids, but you bear ultimate responsibility for legal compliance. These tools do not guarantee compliance and are not a substitute for legal counsel.
Before initiating communications with any individual, you must obtain appropriate consent as required by applicable law. The Service provides consent tracking tools, but it is your responsibility to obtain and document consent before using the Service to communicate.
Our handling of data is described in our Privacy Policy. By using the Service, you consent to data handling as described therein.
Community Edition: Free under the MIT license. You pay provider costs directly.
Enterprise Edition: Subject to a separate commercial agreement.
SaaS Edition: Usage-based billing as specified in your subscription agreement. Provider costs plus applicable markup.
The Service enables AI agents to make phone calls, send messages, and conduct conversations. You acknowledge and agree:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES.
WITHOUT LIMITING THE FOREGOING, WE EXPRESSLY DISCLAIM LIABILITY FOR:
Our total aggregate liability shall not exceed the amount you paid us in the twelve (12) months preceding the claim, or $100 for Community Edition users.
You agree to indemnify, defend, and hold harmless 95percent.ai, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to:
Before filing any formal dispute, you agree to contact us at legal@95percent.ai and attempt to resolve the dispute informally for at least 30 days.
If we cannot resolve a dispute informally, you and 95percent.ai agree to resolve any dispute, claim, or controversy arising from or relating to these Terms or the Service through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration will be conducted in English, in Delaware, USA (or remotely at the arbitrator's discretion).
YOU AND 95PERCENT.AI AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of representative or class proceeding.
Either party may seek injunctive relief in any court of competent jurisdiction to prevent imminent harm. Small claims court actions are also exempt from arbitration.
We may suspend or terminate your access for violation of these Terms or applicable law. Upon termination, your right to use the Service ceases immediately. Data retention and deletion follows our Privacy Policy.
We may update these Terms at any time. Continued use after changes constitutes acceptance. Material changes will be communicated via email or in-service notification.
These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict of law principles. Subject to the arbitration provision above.
For questions about these Terms, contact us at legal@95percent.ai.